Subject: Fwd: 21568301- FAN SELLER- RB Leipzig vs Bayern Munich - DFB Pokal Final 2019- 25/05/2019- seller charge
From: Ashwinee Latchayya <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Date: Mon, 20 May 2019 04:07:46 -0700 (MST)

Hi Mansi, 

PFB. 

I suppose Brian was off during the weekend and perhaps he will take a look tonight. 

Kind Regards, 
Ash 

From: "India Inbox" <[email-masked]> 
To: "Brian Sexton" <[email-masked]> 
Cc: "Garima Negi" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 19 May, 2019 15:13:27 
Subject: Re: 21568301- FAN SELLER- RB Leipzig vs Bayern Munich - DFB Pokal Final 2019- 25/05/2019- seller charge 

Hi Brian, 

Please can you have a look here? 

Kind regards 

Jose 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 19 May 2019 09:29:27 
To: India Inbox 
Cc: Garima Negi 
Subject: 21568301- FAN SELLER- RB Leipzig vs Bayern Munich - DFB Pokal Final 2019- 25/05/2019- seller charge 
Hi Brian, 

The above TID was flagged in Sankarshan's sheet, Row 2200. 

The seller shipped the tickets on time yet the sale was subbed and seller was charged. 

You've advised to escalate to payment. We will be escalating under the reason ode ' CS Error' hence a written approval will be needed. 

Can CS payments be emailed an approval to reverse the charges and pay the seller please. 

Kind Regards, 
Ash 

From: "Garima Negi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 18 May, 2019 13:42:25 
Subject: 21568301- FAN SELLER- RB Leipzig vs Bayern Munich - DFB Pokal Final 2019- 25/05/2019- seller charge 

Hi Ashwinee, 

with reference to above TID, Follow up overdue received. 

Seller emailed asking why sale cancelled he has shipped tickets within msbd. I checked state with reason: seller error. 

Previous agent flagged to TL. Please provide update on this case. 

Thank you for your consideration. 

Regards, 
Garima