Subject: Fwd: 18274798 - Broker UK - Rod Stewart - Rod Stewart - Buyer unhappy with the changed seating
From: Ashwinee Latchayya <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Date: Mon, 20 May 2019 00:45:24 -0700 (MST)

Hi Ribhu, 

Can you push back here please. We have no control over seating or production changes. 

Kind Regards, 
Ash 

From: "Ribhu Vrat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 18 May, 2019 14:48:00 
Subject: 18274798 - Broker UK - Rod Stewart - Rod Stewart - Buyer unhappy with the changed seating 

Hi Ash, 

With reference to the TID: 18274798, Buyer called to report they are not happy with the seating they have received as it is not comparable or better which they were informed of. The seller had informed us of the production changes in the seating and had provided proof. Buyer purchased in section W:5 while the new seats were in section S21. Buyer was informed their new seats would be comparable but they say they have been to the stadium and the seats they have received are at the back without tiered seating while the ones they had bought were at the front stage with tiered seating. 

Can we go ahead and check if tickets are comparable or not and if something can be done about this. 

Thanks and Regards, 
Ribhu