Subject: ES - Reassign Cases
From: Ashwinee Latchayya <[email-masked]>
To: Parvez Alam <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Fri, 17 May 2019 04:20:14 -0700 (MST)

Hi Parvez, 

Can you reassign the two cases below to an ES agent please. 

Kind Regards, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 17 May, 2019 16:22:04 
Subject: Reassign Cases 

Respected Ma'am, 

- 21001557: we need to take care of this case as tix might be wrong. TTE 9h. To be done once full proof received: ptix wrong procedure 
- 20679349: email bounced. B is from ES. I called but went straight to "occupied". TTE 1 day 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.