Subject: 21036060- Fan seller- Le Grand Macabre- Hamburg, DE- 12/05/2019- 20:00- seller claiming for valid tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Nitish Sharma <[email-masked]>
Date: Fri, 17 May 2019 02:43:22 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer was ragged and refunded. The seller contacted us chasing payment. 

Quinton from ECC has worked on this through CSR and wrapped up but didn't mention whether or not we can action on this if the seller comes back. 

Can this be looked into please. 

Kind Regards, 
Ash 

From: "Nitish Sharma" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 16 May, 2019 19:35:50 
Subject: 21036060- Fan seller- Le Grand Macabre- Hamburg, DE- 12/05/2019- 20:00- seller claiming for valid tickets 

Hi Ash, 

Buyer was RAG and we refunded the buyer, but seller is claiming that He had 4 tickets in same Raw which he sold in pair of 2 tickets each and it's not possible that the buyer did not enter in event because tickets were original. 

ECC team has closed the case. 

can you check with relevent department. 

Thanks 
Nitish Sharma