Subject: 19519343 - Broker UK - Bon Jovi - 21/06/2019 - Address Issue
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Valeria Julia <[email-masked]>
Date: Thu, 16 May 2019 19:36:13 -0700 (MST)

Hi Brian, 

With reference to the above TID ; the buyer's address is that of Canary Island and we're unable to update the address on CSL and hence the TS is shipment failed. 

Can the address can be updated through CSR please. 

Anders Glemne 
calle pitas 6 
San Bartolomé de Tirajana 
35100 
Canary Islands 
ES 
+34 (0) 639704065 

Kind Regards, 
Ash 

From: "Valeria Julia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 16 May, 2019 12:26:42 
Subject: 19519343 - Broker UK - Bon Jovi - 21/06/2019 - Postal code issue 

Respected Ma'am, 

The buyer is from Canary Islands, so the system is not allowing to ship as the postal code is from IC and not from ES. 
It is easier if another team (because the system wont allow me) changes the buyer's address from ES to IC rather than asking the seller to ship manually. 

Can you inform the relevant department please? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.