Subject: Fwd: 21447573 - Fan Seller - BTS - 18/05/2019 19:30 - Need to call buyer to ask if they received tickets or not
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Ribhu Vrat <[email-masked]>
Date: Wed, 15 May 2019 04:15:42 -0700 (MST)

Hi Anurag, 

Can you assign this to a night shift agent. 

We simply need to confirm that the Buyer has received the tix on his TM account & you can flag to record success once confirmed. 

Kind Regards, 
Ash 

From: "Ribhu Vrat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 15 May, 2019 12:45:18 
Subject: 21447573 - Fan Seller - BTS - 18/05/2019 19:30 - Need to call buyer to ask if they received tickets or not 

Hi Ash, 

With reference to TID: 21447573, Seller has uploaded incorrect proofs of transfer(E tickets instead of TM mobile transfer) but they say they have transferred the tickets to buyer. They have one more sale and they have provided proof of that sale showing buyer accepted the tickets but for this sale 21447573, there is no proof provided by seller that they have sent the tickets. We need to call buyer to confirm if they received the tickets or not but they are from USA so cant call due to time being out of business hours. 

Can you please assign this to another agent to call buyer and confirm if they received the tickets or not. 

Thanks and Regards, 
Ribhu