Subject: TID - 19876474 / 18461413 - Email address issue
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Tanu Tomar <[email-masked]>, Garima Negi <[email-masked]>, Mansi Chhabra <[email-masked]>
Date: Wed, 15 May 2019 02:03:56 -0700 (MST)

Hi Brian, 

The buyer of the above TID has another transaction, TID - 18461413 with the same email address wherewhich the event is in 5 days. 

On TID - 19876474, the email address is active ([email-masked]) and on TID 18461413 , it shows deleted. 

This was flagged in April on the sheet to restore the account. It says 'done' however it looks like, this wasn't actually done and the event is in 5 days. Can the account be restored so that the buyer can download the tickets or c ould we possibly send the tickets to the buyer of the above TID please. 

Buyer's name: Nathalie Hotze 
Buyer's email address: [email-masked] 

@Tanu - Once done, could you call and inform the buyer please. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Tanu Tomar" <[email-masked]> 
Sent: Friday, 3 May, 2019 08:12:48 
Subject: Re: 05/02/2019 20:00398937520 - FAN SELLER -Massive Attack - email address issue 

Hi Tanu, 

This was flagged on the google sheet (which you also have access to). 

According to the google sheet, it's done. 

Can you check if it's okay. If no, flag again to your TL - we would perhaps request the tickets to be downloaded & sent to the buyer. 

Kind Regards, 
Ash 

From: "Tanu Tomar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 2 May, 2019 21:50:56 
Subject: Re: 05/02/2019 20:00398937520 - FAN SELLER -Massive Attack - email address issue 

any update? 

Regards 
Tanu Tomar 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Tanu Tomar" <[email-masked]> 
Sent: Monday, 29 April, 2019 16:38:48 
Subject: Fwd: 05/02/2019 20:00398937520 - FAN SELLER -Massive Attack - email address issue 

Hi Tanu, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Tanu Tomar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 29 April, 2019 15:12:56 
Subject: 05/02/2019 20:00398937520 - FAN SELLER -Massive Attack - email address issue 

Hi, 

With reference to the above TID, can you please check in TID: 18461413 email address is deleted [email-masked] and same email address [email-masked] in this TID 19876474 is active 

Can you please check this issue 

Regards 
Tanu Tomar