Subject: TID-19887548 ; Broker: US ; Imagine Dragons & Neil Young & Mumford And Sons ; 24/05/2019 ; Email bounced
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Deepanshu Kapoor <[email-masked]>
Date: Wed, 15 May 2019 00:23:51 -0700 (MST)

Hi Anurag, 

ECC has been done. Lnk has been sent to the buyer however we're unable to call the buyer to inform him as he's from the US. 

Can this be assigned to a night shift agent please. 

Kind Regards, 
Ash 

From: "Deepanshu Kapoor" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 15 May, 2019 12:26:33 
Subject: TID-19887548 ; Power seller ; Imagine Dragons & Neil Young & Mumford And Sons ; 24/05/2019 ; Email bounced 

Hi Ashwinee, 

With reference to the above TID,19887548, Buyer needs to be called and told that a reset password is sent to the new mail id and customer can now login using this email id. 
I can't make a call due to US timings as it would be night there. 
Kindly assign this case to night shift. 

Thank you for your consideration. 

Kind regards, 
Deepanshu