Subject: Re: 21566868 / Strictly Come Dancing - The Professionals / 03/05/2019 / Buyer /
From: Ashwinee Latchayya <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Cc: Jassika Kapoor <[email-masked]>, Parvez Alam <[email-masked]>
Date: Tue, 14 May 2019 03:16:30 -0700 (MST)

Hi Ribhu, 

Please pull this case from phone call. 
There is no need to contact LMS as buyer inform about wrong quantity of tickets before collecting them, if buyer is still reporting any issue ask for proof. 
The last contact from the buyer was over 1 week ago, the buyer hasn't contacted us,hence you can wrap up as advised by Jose. 
Mention in your cian, if buyer contacts us again - we should ask for proof. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Cc: "Jassika Kapoor" <[email-masked]> 
Sent: Tuesday, 14 May, 2019 07:33:54 
Subject: Re: 21566868 / Strictly Come Dancing - The Professionals / 03/05/2019 / Buyer / 

Hi Parvez, 

The event is over 11 days ago. 

This was flagged on my sheet. 

I'll ask Ribhu to take ownership. 

Kind Regards, 
Ash 

From: "Parvez Alam" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Jassika Kapoor" <[email-masked]> 
Sent: Tuesday, 14 May, 2019 02:47:46 
Subject: 21566868 / Strictly Come Dancing - The Professionals / 03/05/2019 / Buyer / 

Hi Ash, 

Do you have any update on this case? 

Case was flagged to contact LMS to know the status of tickets receipt. 

Kind Regards 
Parvez Khan 

From: "Jassika Kapoor" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Monday, 13 May, 2019 22:54:27 
Subject: 21566868 / Strictly Come Dancing - The Professionals / 03/05/2019 / Buyer / 

Hi 

I got a case of receiving wrong tickets 
As the TL Ash is already working on it / 
Can you please just with her about this case . 
Thanks 

Regards 
Jassika kapoor