Subject: Re: 2018/05/14, tid 16724434, Buyer - There was an issue with my tickets at the venue, 2018/05/12, fan seller, Inter vs Sassuolo, buyer almost rag
From: Ashwinee Latchayya <[email-masked]>
To: Martina Stura <[email-masked]>
Date: Thu, 24 May 2018 16:09:01 +0530 (IST)

Hi Marti, 

the buyer here is entitled to a voucher, as they were not rag. 

Thank you, 
Ash 

From: "Martina Stura" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 21 May, 2018 19:13:04 
Subject: Re: 2018/05/14, tid 16724434, Buyer - There was an issue with my tickets at the venue, 2018/05/12, fan seller, Inter vs Sassuolo, buyer almost rag 

As I told you, he was able to see the event just because the stewards were kind enough to move them to a worst section that has 2 free seats , otherwise they would have kicked them out. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Martina Stura" <[email-masked]> 
Sent: Monday, 21 May, 2018 19:09:39 
Subject: Re: 2018/05/14, tid 16724434, Buyer - There was an issue with my tickets at the venue, 2018/05/12, fan seller, Inter vs Sassuolo, buyer almost rag 

Marti, 

Can you please confirm if buyer in 16724434 was RAG? 

Thank you, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Martina Stura" <[email-masked]> 
Sent: Monday, 21 May, 2018 16:34:37 
Subject: Re: 2018/05/14, tid 16724434, Buyer - There was an issue with my tickets at the venue, 2018/05/12, fan seller, Inter vs Sassuolo, buyer almost rag 

Flagged 

From: "Martina Stura" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 21 May, 2018 14:56:45 
Subject: Re: 2018/05/14, tid 16724434, Buyer - There was an issue with my tickets at the venue, 2018/05/12, fan seller, Inter vs Sassuolo, buyer almost rag 

no reply on this, call 6 days old 

From: "Martina Stura" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 14 May, 2018 21:18:47 
Subject: 2018/05/14, tid 16724434, Buyer - There was an issue with my tickets at the venue, 2018/05/12, fan seller, Inter vs Sassuolo, buyer almost rag 

Hi Ash, 

can we request a refund for this buyer? how much? 

He got tix but on their seats there was already someone for a previous purchase : seats were non consecutive, so buyer accepted compensation and took tix, but seller was sure sale was cancelled (our email told him so) and resold and repersonalize. 
The valid name change was actually of second buyer, but the stewarts took them to other worst seats. 

Thanks, 
Martina