Subject: Re: TID 13965405
From: Ashwinee Latchayya <[email-masked]>
To: tasuku yamamoto <[email-masked]>
Date: Thu, 24 May 2018 16:07:51 +0530 (IST)

There's no proof from the buyer in customer mail. 

Buyer will need to provide proof before escalating to payments again, is the buyer sure they are looking at the correct account? Ask them to check with their credit card company if they have been refunded also. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "tasuku yamamoto" <[email-masked]> 
Sent: Tuesday, 22 May, 2018 10:38:45 
Subject: Re: TID 13965405 

Flagged 

From: "tasuku yamamoto" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 22 May, 2018 08:39:30 
Subject: TID 13965405 

Hi Ashwinee 

Buyer emailed that they have sent one letter from bank to customer mail. 

Can you please ask someone there to check if they received the ticket or not. 

This is the refund processed no ARN74987508036002490740121 which buyer has to get the letter from bank that they have not received the refund. 

Kind Regards 

Tasuku