Subject: Fw: [REMINDER] - Customer Default Address
From: Brian Sexton <[email-masked]>
To: "[email-masked]'" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, David Lee <[email-masked]>
Date: Wed, 23 May 2018 08:27:56 +0000

REMINDER

DATE

23.05.2018

TOPIC

Customer Default Address

DETAILS

Please remember you should not be setting the customer’s default address unless they request you to do so.

Setting an address as a default address could result in that address then being used as the ticket location for any new listings or sales for sellers and as the default delivery address for any new purchases for buyers.

If this happens the shipping labels may not work properly or the deliveries could go to the wrong address, as well as causing other issues with a customer’s order.

If you need to update an address then:

  *   Make sure the address is added to the customer’s account.
  *   Select it as the delivery address or the sellers shipping address.

If it is to be a travel address again:

  *   Make sure it is added to the customer’s account
  *   Then use the “update travel address” option to add this as the travel address and set the departure date.

Do not set the default address on a customer’s account yourself unless the customer has requested you do this.