Subject: 2018/05/22, tid 14065438, Proof of Bank Statement , 2018/03/10, italian power seller, Jovanotti , chargeback accepted as refund but partial
From: Martina Stura <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 22 May 2018 16:48:15 +0530 (IST)

Hi Ash, 

buyer is chasing for full refund as we cancelled transaction for chargaback, but she never received ful amount = 742.50 Eur but just : 

"partial amount CB queue 
buyer has to be refunded 360 EUR" 

She never provided proof of bank statement. 

can you please advise? 

Thanks, 
Marti