Subject: Re: 15677539 ; Time to event: 3 day(s), 4 hours away ; Event name: Ed Sheeran ; Approval to move out of Pending Sub
From: Brian Sexton <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Martina Stura <[email-masked]>
Date: Mon, 21 May 2018 12:47:13 +0000

Hi Ashwinee,

The buyer has been sent the alternate offers link, the seller needs to ship the tickets as soon as possible, once the tickets are in transit it will move out of pending sub, I can't move this out of pending sub because we have to guarantee tickets for the buyer.

Kind regards,

Brian

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 21 May 2018 13:10:28
To: Brian Sexton
Cc: Martina Stura
Subject: TID: 15677539 ; Time to event: 3 day(s), 4 hours away ; Event name: Ed Sheeran ; Approval to move out of Pending Sub

Hi Brian,

This is quite an urgent one. Buyer turned seller is meant to receive the tickets today and has arranged to ship the tickets to her buyer today itself.

However, the transaction has been moved to Pending Sub as buyer turned seller missed the MSBD.

Buyer turned seller called explaining it's not her fault as she hasn't received the tickets yet.

Can we move this order out of sub ?

Thank you,
Ashwinee.