Subject: Re: 2018/05/17, tid 16780327, Buyer - Internal - Other Questions, 2018/05/20, fan seller, Lazio vs Inter , buyer confirmed to be refunded then subbed
From: Ashwinee Latchayya <[email-masked]>
To: Martina Stura <[email-masked]>
Date: Sun, 20 May 2018 12:41:28 +0530 (IST)

Flagged 

From: "Martina Stura" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, May 17, 2018 6:25:45 PM 
Subject: 2018/05/17, tid 16780327, Buyer - Internal - Other Questions, 2018/05/20, fan seller, Lazio vs Inter , buyer confirmed to be refunded then subbed 

Hi Ash, 

this buyer is asking for his refund as confirmed to him by email (and escalated to payments), before someone subbed . 

Buyer bought other tix in the main time, so we need to invalate sub e-tix and refund him. 

What am I supposed to do? 

Thanks, 
Marti