Subject: Please reassign
From: Ashwinee Latchayya <[email-masked]>
To: Virat <[email-masked]>
Cc: Lucas Araujo <[email-masked]>
Date: Fri, 18 May 2018 19:18:18 +0530 (IST)

Hi Viraat, 

Can you reassign these two cases to someone? 

Lucas is away for 2 days and the event is tomorrow. 

TID: 15783832 - (PS: Italian case . Perhaps you can assign it to Chiara as requested by Lucas) 

TID:16817353 

Thank you, 

Ash 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 18 May, 2018 19:14:12 
Subject: Total Cases - 18 May 2018 

18 May 2018 
Total cases: 64 cases 
Total emails: 64 cases 
Wrap Up: 36 cases 

Ps.: Can you assign this case (TID: 15783832) to Chiara and TID:16817353 to any other agent? 

16164292 	
	Follow up 
16799363 	Wrap Up 	

16665630 	
	Follow up 
16649539 	Wrap Up 	

16829681 	Wrap Up 	

16003013 	Wrap Up 	

16829467 	Wrap Up 	

15819366 	
	Follow up 
16518572 	
	Follow up 
16107495 	Wrap Up 	

16454730 	Wrap Up 	

16149902 	Wrap Up 	

16829223 	Wrap Up 	

16821693 	Wrap Up 	

16675005 	
	Follow up 
16464129 	Wrap Up 	

16829661 	Wrap Up 	

16828917 	Wrap Up 	

16816458 	Wrap Up 	

16464073 	Wrap Up 	

16829360 	Wrap Up 	

15939386 	Wrap Up 	

16817353 	
	Follow up 
16817353 	
	Follow up 
16817353 	
	Follow up 
16095125 	Wrap Up 	

16488686 	
	Follow up 
16779878 	Wrap Up 	

16832745 	Wrap Up 	

16497439 	Wrap Up 	

16828251 	Wrap Up 	

16511594 	
	Follow up 
16614153 	
	Follow up 
16807599 	Wrap Up 	

16807599 	Wrap Up 	

16834153 	
	Escalated 
16834153 	
	Escalated 
12774532 	
	Follow up 
15959458 	
	Follow up 
16800617 	Wrap Up 	

12894072 	Wrap Up 	

14415892 	
	Follow up 
16790914 	Wrap Up 	

16056592 	
	Follow up 
15959458 	Wrap Up 	

15783832 	
	Follow up 
14415892 	
	Follow up 
16828251 	Wrap Up 	

16695292 	Wrap Up 	

16372841 	Wrap Up 	

13232799 	Wrap Up 	

16511594 	
	Follow up 
15272276 	
	Follow up 
16817987 	
	Follow up 
16075016 	
	Follow up 
11002786 	
	Follow up 
16667331 	
	Follow up 
15998349 	
	Follow up 
16828917 	
	Escalated 
16828917 	
	Escalated 
16746649 	Wrap Up 	

16779878 	Wrap Up 	

16725086 	Wrap Up 	

16562636 	Wrap Up