Subject: 2018/05/17, tid 16780327, Buyer - Internal - Other Questions, 2018/05/20, fan seller, Lazio vs Inter , buyer confirmed to be refunded then subbed
From: Martina Stura <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 17 May 2018 18:25:45 +0530 (IST)

Hi Ash, 

this buyer is asking for his refund as confirmed to him by email (and escalated to payments), before someone subbed . 

Buyer bought other tix in the main time, so we need to invalate sub e-tix and refund him. 

What am I supposed to do? 

Thanks, 
Marti