Subject: Fwd: Re-assigning case
From: Viraat Joshi <[email-masked]>
To: Sankarshan <[email-masked]>
Cc: ashwinee <[email-masked]>, [email-masked], Brian Sexton <[email-masked]>
Date: Thu, 17 May 2018 15:35:42 +0530 (IST)

Hi Sankarshan, 

Can you please assist Anees and call UPS and speak with them. 

Thanks 

Kind Regards 
Viraat Joshi 

From: "ashwinee" <[email-masked]> 
To: "Viraat Joshi" <[email-masked]> 
Cc: "anees islam" <[email-masked]> 
Sent: Thursday, 17 May, 2018 15:15:01 
Subject: Re-assigning case 

Hi Viraat, 

Can this case be reassigned to another agent as Anees doesn't have a configured phone yet. 

He needs to call UPS to raise a tracer. 

Thank you, 
Ash