Subject: Re: 13243594 ; Broker: UK ; Event Name: Ed Sheeran ; Time to event: 8 day(s), 12 hours away
From: Rachel Corcoran <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Cc: Vandana <[email-masked]>
Date: Thu, 17 May 2018 08:55:37 +0000

Hi Ashwinee,

I have already taken action regarding this case. However, please contact your TL directly for any future seller support requests.

Kind regards,

Rachel Corcoran

Seller Support

Team Lead: John Meerholz

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 17 May 2018 09:53:12
To: Rachel Corcoran
Cc: Vandana
Subject: Re: 13243594 ; Broker: UK ; Event Name: Ed Sheeran ; Time to event: 8 day(s), 12 hours away

Hi Rachel,

Sorry I missed that information.

Can you take relevant action in regards to this case as final buyer has refused offer?

Many thanks,
Ashwinee.

________________________________
From: "Rachel Corcoran" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Cc: "Vandana" <[email-masked]>
Sent: Thursday, 17 May, 2018 13:36:06
Subject: Re: 13243594 ; Broker: UK ; Event Name: Ed Sheeran ; Time to event: 8 day(s), 12 hours away

Hi Ashwinee,

The final buyer has already been offered the tickets and has rejected.

Kind regards,

Rachel Corcoran

Seller Support

Team Lead: John Meerholz

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 17 May 2018 05:27:20
To: Rachel Corcoran
Cc: Vandana
Subject: TID: 13243594 ; Broker: UK ; Event Name: Ed Sheeran ; Time to event: 8 day(s), 12 hours away

Hi Rachel,

The buyer of this TID has resold the tickets and tickets will be redirected to the final buyer.

Can you make the upgrade offer to the final buyer ?

Thank you,
Ashwinee.