Subject: Re: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away
From: Sinqobile Makhanya <[email-masked]>
To: Lucas Araujo <[email-masked]>
Cc: India SS Escalations <[email-masked]>, Brian Sexton <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Wed, 16 May 2018 14:00:09 +0000

Hi Lucas

i believe that's a system error but in the seller has confirmed they will upload the tickets today

Kind Regards

Sinqobile

Seller Support

6048

________________________________
From: Lucas Araujo <[email-masked]>
Sent: Wednesday, May 16, 2018 2:46:46 PM
To: Sinqobile Makhanya
Cc: India SS Escalations; Brian Sexton; Ashwinee Latchayya
Subject: Re: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away

Yes, but there is this message on the case "Travelling buyer for event. Call buyer to obtain travel departure date and local address in venue country. Seller is currently unable to ship the tickets until we retrieve the buyer’s travel information."

Should I disconsider this message?

Kind Regards,
Lucas.

________________________________
From: "Sinqobile Makhanya" <[email-masked]>
To: "India SS Escalations" <[email-masked]>, "Brian Sexton" <[email-masked]>
Cc: "Ashwinee Latchayya" <[email-masked]>, "Lucas Araujo" <[email-masked]>
Sent: Wednesday, 16 May, 2018 19:12:19
Subject: Re: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away

Hi

these are e-tickets

Kind Regards

Sinqobile

Seller Support

6048

________________________________
From: India SS Escalations
Sent: Wednesday, May 16, 2018 2:38:16 PM
To: Brian Sexton; India SS Escalations; Sinqobile Makhanya
Cc: [email-masked]; [email-masked]
Subject: RE: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away

Assigned to Snow,

Regards,

Artur

From: Brian Sexton
Sent: 16 May 2018 13:34
To: India SS Escalations <[email-masked]>
Cc: [email-masked]; [email-masked]
Subject: Fw: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away

Hi,

This buyer does not have an LDA as they are travelling on the day of the event.

Could someone contact the Broker UK to possible arrange a handover of the tickets?

Kind regards,

Brian

________________________________

From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 16 May 2018 13:32
To: Brian Sexton
Cc: Lucas Araujo
Subject: TID: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away

Hi Brian,

Buyer doesn't have LDA as he is travelling on the event day.

Can SS team contact Broker UK to arrange pick up ?

Thank you,

Ashwinee.