Subject: Re: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away
From: Lucas Araujo <[email-masked]>
To: Sinqobile Makhanya <[email-masked]>
Cc: India SS Escalations <[email-masked]>, Brian Sexton <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Wed, 16 May 2018 19:16:46 +0530 (IST)

Yes, but there is this message on the case "Travelling buyer for event. Call buyer to obtain travel departure date and local address in venue country. Seller is currently unable to ship the tickets until we retrieve the buyer’s travel information." 

Should I disconsider this message? 

Kind Regards, 
Lucas. 

From: "Sinqobile Makhanya" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Lucas Araujo" <[email-masked]> 
Sent: Wednesday, 16 May, 2018 19:12:19 
Subject: Re: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away 

Hi 

these are e-tickets 

Kind Regards 

Sinqobile 

Seller Support 

6048 

From: India SS Escalations 
Sent: Wednesday, May 16, 2018 2:38:16 PM 
To: Brian Sexton; India SS Escalations; Sinqobile Makhanya 
Cc: [email-masked]; [email-masked] 
Subject: RE: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away 

Assigned to Snow, 

Regards, 

Artur 

From: Brian Sexton 
Sent: 16 May 2018 13:34 
To: India SS Escalations <[email-masked]> 
Cc: [email-masked]; [email-masked] 
Subject: Fw: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away 

Hi, 

This buyer does not have an LDA as they are travelling on the day of the event. 

Could someone contact the Broker UK to possible arrange a handover of the tickets? 

Kind regards, 

Brian 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 16 May 2018 13:32 
To: Brian Sexton 
Cc: Lucas Araujo 
Subject: TID: 16790760 ; Broker: Event name: Monster Jam ; Time to event: 3 day(s), 2 hours away 

Hi Brian, 

Buyer doesn't have LDA as he is travelling on the event day. 

Can SS team contact Broker UK to arrange pick up ? 

Thank you, 

Ashwinee.