Subject: Re: Email Entry Request ; Case ID: 12783197 / Case ID: 12780313 ; Original email address not found
From: Brian Sexton <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>, narendra <[email-masked]>
Date: Wed, 16 May 2018 09:35:02 +0000

Hi Ashiwnee,

Could Narendra find the TIDs for these, if we have the TIDs we can see the original email address they used to purchase the tickets.

Kind regards,

Brian

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: 16 May 2018 05:39:03
To: Brian Sexton
Subject: Email Entry Request ; Case ID: 12783197 / Case ID: 12780313 ; Original email address not found

Hi Brian,

This is the first time that I've come accross this situation where the original email address couldn't be found.

Can you advise what should be done in this case please ?

Thank you,
Ashwinee.

________________________________
From: "Narendra Singh Shekhawat" <[email-masked]>
To: "Ashwinee Latchayya" <[email-masked]>
Sent: Tuesday, 15 May, 2018 13:37:36
Subject: Cannot find original email address

Hi Ashwinee,

I have submitted 2 email entry request in shared spreadsheet & got a comment stating "Cannot find original email address". Please advice.

PFB the case details.

Agent Name      CURRENT EMAIL ADDRESS   NEW EMAIL ADDRESS       DOES THE NEW EMAIL ALREADY EXIST ON VIAGOGO     IS THE ACCOUNT HOLDER THE PERSON REQUESTING THE CHANGE  CHANGE COMPLETE (TL ONLY)
Case#12783197   [email-masked]   [email-masked]       yes- deleted    yes     Cannot find original email address
Case#12780313   [email-masked]    [email-masked]  yes - deleted   yes     Cannot find original email address

Best regards,
Narendra Shekhawat