Subject: Email Entry Request ; Case ID: 12783197 / Case ID: 12780313 ; Original email address not found
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Date: Wed, 16 May 2018 10:09:03 +0530 (IST)

Hi Brian, 

This is the first time that I've come accross this situation where the original email address couldn't be found. 

Can you advise what should be done in this case please ? 

Thank you, 
Ashwinee. 

From: "Narendra Singh Shekhawat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 15 May, 2018 13:37:36 
Subject: Cannot find original email address 

Hi Ashwinee, 

I have submitted 2 email entry request in shared spreadsheet & got a comment stating "Cannot find original email address". Please advice. 

PFB the case details. 

Agent Name 	CURRENT EMAIL ADDRESS 	NEW EMAIL ADDRESS 	DOES THE NEW EMAIL ALREADY EXIST ON VIAGOGO 	IS THE ACCOUNT HOLDER THE PERSON REQUESTING THE CHANGE 	CHANGE COMPLETE (TL ONLY) 
Case#12783197 	[email-masked] 	[email-masked] 	yes- deleted 	yes 	Cannot find original email address 
Case# 12780313 	[email-masked] 	[email-masked] 	yes - deleted 	yes 	Cannot find original email address 

Best regards, 
Narendra Shekhawat