Subject: Re: TID : 16085745 - Event Name : Arctic Monkeys - State : Pending Requirement For Payment - Plan : UPS - France Domestic (Standard)
From: Kasende Kibambe Daniels <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Fri, 1 Jun 2018 10:59:21 +0530 (IST)

Dear Ash, 

Please advise once you can. 

Daniels 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "kasende" <[email-masked]> 
Sent: Wednesday, 30 May, 2018 19:50:07 
Subject: Re: TID : 16085745 - Event Name : Arctic Monkeys - State : Pending Requirement For Payment - Plan : UPS - France Domestic (Standard) 

Daniels cheri, 

Normally we asked the buyer to return the ticket so that the seller can be refunded from his point of purchase. 

If the buyer doesn't return the ticket ; he/she will not be refunded for the purchase and the seller will be paid the face value. 

Let me confirm that and I'll get back to you tomorrow. 

From: "kasende" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 30 May, 2018 19:22:26 
Subject: TID : 16085745 - Event Name : Arctic Monkeys - State : Pending Requirement For Payment - Plan : UPS - France Domestic (Standard) 

Dear Ashwinee, 

This seller has requested his tickets back as the event changed to Personalised or Walk in 

He hasn't gotten the ticket back yet and the event is in 3 hour 

Question from Seller: does he get paid back the face value of the ticket ? 

The buyer was supposed to send the tickets back on 25/05/2018 and i could not see where he did sent them back. 

Emailed seller and told him that we are working on the case and kept it on Follow up 

Regard, 
Daniels