Subject: Re: TID: 14934179, Broker DE, 45 day(s), 8 hours away
From: Jenny Ortega <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 31 May 2018 22:17:39 +0530 (IST)

Ash 

Regarding this case agent manuel.scholian asked me through CS note if I can ask buyer if the envelope was damage to which the buyer says: "No, the envelope was fine, no damage and he was the only one who opened" 

Can you please pass the voice to agent. 

Thanks 

J. 

From: "Jenny Ortega" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 31 May, 2018 12:15:35 
Subject: TID: 14934179, Broker DE, 45 day(s), 8 hours away 

Ashwinee 

This poor buyer received empty envelope, World Cup tickets! He sent proof (is attached) and he said he was the only one who opened the envelope. Power seller. 

What can we do?? 

Thanks 
JennyO.