Subject: Re: 16662779 ; Broker: UK ; Event name: Shawn Mendes & Jess Glynne - Capital FM's Summertime Ball 2018 ; Time to event: 9 day(s), 6 hours away
From: Thiago Pavoni <[email-masked]>
To: India SS Escalations <[email-masked]>, Jelena Kalcuka <[email-masked]>, Lukasz Ciegielski <[email-masked]>
Cc: ashwinee <[email-masked]>, Ashwani Panicker <[email-masked]>
Date: Thu, 31 May 2018 14:57:52 +0000

@Lukasz Ciegielski<mailto:[email-masked]>

Hi Lukasz,

Can you help in here please.

Regards,

Thiago

________________________________
From: India SS Escalations
Sent: Thursday 31 May 2018 15:40:35
To: Jelena Kalcuka; India SS Escalations; Thiago Pavoni
Cc: ashwinee; Ashwani Panicker
Subject: RE: 16662779 ; Broker: UK ; Event name: Shawn Mendes & Jess Glynne - Capital FM's Summertime Ball 2018 ; Time to event: 9 day(s), 6 hours away

+Thiago

From: Jelena Kalcuka
Sent: 31 May 2018 11:43
To: India SS Escalations <[email-masked]>
Cc: ashwinee <[email-masked]>; Ashwani Panicker <[email-masked]>
Subject: Fw: 16662779 ; Broker: UK ; Event name: Shawn Mendes & Jess Glynne - Capital FM's Summertime Ball 2018 ; Time to event: 9 day(s), 6 hours away

Hi guys,

Please can you contact seller and confirm his location.  As he requested to update delivery plan to paper tickets, agent are not able to change delivery plan until seller's ticket location is not confirmed.

Kind regards

Jelena Kalcuka

Outsourcing - India

________________________________

From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 31 May 2018 06:02
To: Jelena Kalcuka
Cc: Ashwani Panicker
Subject: TID: 16662779 ; Broker: UK ; Event name: Shawn Mendes & Jess Glynne - Capital FM's Summertime Ball 2018 ; Time to event: 9 day(s), 6 hours away

Hi Jelena,

Seller has requested a delivery plan change from e tickets to paper tickets. Buyer has confirmed delivery address ; however agent is unable to change delivery plan as ticket location address is unknown.

Can SS team contact Broker UK to confirm the ticket location address ?

Thank you,

Ashwinee