Subject: Re: 16047546, fan seller, Arctic Monkeys, 7 day(s), 5 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Monica Messina <[email-masked]>
Date: Thu, 31 May 2018 12:28:36 +0530 (IST)

Monica, 

We need the proof of purchase from the seller. 

Once you receive that, flag back. 

Thank you, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Monica Messina" <[email-masked]> 
Cc: "Virat" <[email-masked]> 
Sent: Thursday, 31 May, 2018 12:24:42 
Subject: Re: 16047546, fan seller, Arctic Monkeys, 7 day(s), 5 hours away 

Hi Monica, 

For cancelled events ; this is what usually happens: 

If the tickets are sent back within the deadline: 
The buyer will receive an email confirming the refund. 
We will send the tickets back to the seller in order for them to get a refund from their original point of purchase 

If the tickets are not sent within the deadline: 
The buyer will not be refunded as the seller will not get the tickets back on time to obtain their refund from the organisers 
We will therefore pay the seller. 

Thank you, 
Ash 

From: "Monica Messina" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 29 May, 2018 22:08:34 
Subject: Re: 16047546, fan seller, Arctic Monkeys, 7 day(s), 5 hours away 

Hello Ash 

From: "Monica Messina" <[email-masked]> 
To: "Virat" <[email-masked]> 
Sent: Monday, 28 May, 2018 17:42:44 
Subject: 16047546, fan seller, Arctic Monkeys, 7 day(s), 5 hours away 

Hello Virat, 

The seller is waiting for the tickets back as he is not going to walk the buyer in the event. he is worried about not getting the tix on time and he is also worried as the sale is problematic and he wont received the payment nor the tix. 

Please advise, there are no communications from the buyer. 

Monica