Subject: Re: 15679073
From: Ashwinee Latchayya <[email-masked]>
To: Chiara Paganini <[email-masked]>
Date: Thu, 31 May 2018 11:19:50 +0530 (IST)

Hi Chiara, 

I have just flagged this case to record success. Once the transaction is: Pending seller payment ; you can escalate to refund the shipping costs. 

From: "Chiara Paganini" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 29 May, 2018 21:55:21 
Subject: 15679073 

dear tix delivered. please complete case so i can escalate