Subject: TID: 16893989 ; Time to event: 2 day(s), 11 hours away ; Event name: Ed Sheeran
From: Ashwinee Latchayya <[email-masked]>
To: jelena kalcuka <[email-masked]>
Cc: Lucas Araujo <[email-masked]>
Date: Thu, 31 May 2018 10:45:39 +0530 (IST)

Hi Jelena, 

The tickets have already been collected by UPS. However, as UPS is not covering the delivery area ; they used another courier to pick these tickets up. Seller shipped on time. 

Agent was on the phone with UPS and was informed that tickets will be delivered on the 5th of June and the event is on the 2nd of June. 

I'd like your approval to move to Pending Replacement (hopefully E-tickets are available for this event). 

Thank you, 
Ashwinee