Subject: Fwd: 16901143 ; Broker: US ; Event name: 2018 NCAA Mens Lacrosse Championships - All Sessions ; Time to event: 22 hours ago
From: Lucas Araujo <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 29 May 2018 16:47:23 +0530 (IST)

How much this buyer has to be refunded? 

From: "Camila Volante" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Lucas Araujo" <[email-masked]> 
Sent: Sunday, May 27, 2018 8:10:47 PM 
Subject: Re: 16901143 ; Broker: US ; Event name: 2018 NCAA Mens Lacrosse Championships - All Sessions ; Time to event: 22 hours ago 

Hello, 

Already asked the seller about this error. Clearly seller did not fulfilled correctly. We should refund the buyer for sure. 

Best, 

Camila. 

From: Brian Sexton 
Sent: Sunday, May 27, 2018 10:35:52 AM 
To: CS.NewYork 
Cc: [email-masked]; [email-masked] 
Subject: Fw: 16901143 ; Broker: US ; Event name: 2018 NCAA Mens Lacrosse Championships - All Sessions ; Time to event: 22 hours ago 

Hi, 

This buyer purchased tickets for all sessions but they only received tickets for the Monday. 

Could someone please check with the Broker US if the buyer could be partially refunded for wrong tickets here? 

Kind regards, 

Brian 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 27 May 2018 14:51 
To: Brian Sexton 
Cc: Lucas Araujo 
Subject: TID: 16901143 ; Broker: US ; Event name: 2018 NCAA Mens Lacrosse Championships - All Sessions ; Time to event: 22 hours ago 
Hi Brian, 

Buyer claims to have bought tickets for 3 days (Saturday, Sunday & Monday) and received 4 tickets for Monday. 

I'm flagging this to you as it's a US broker. 

Can you advise ? 

Thank you, 
Ashwinee