Subject: TID : 16768068 / TTE:3 day(s),/ TS:Pending Seller Payment / Power Seller Broker Pay After Event - Unclassified Country
From: Ashwani Panicker <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 29 May 2018 12:35:36 +0530 (IST)

Hi Ashwinee, 

Please help , 

The above TID shows that the tickets were delivered to buyer on 14th May'2018 before the MSBD. 
However the buyer has not recieved the tickets yet, I tracked the information in official website LBC Express (PH) - Domestic. 
The last update is of May 15th'2018. 

The buyer is worried when he will receive the tickets can you please check that can we offer buyer a replacement ticket. 

Regards 

Ashwani