Subject: Fwd: Refused at Gate
From: Viraat Joshi <[email-masked]>
To: Viagogo Group <[email-masked]>
Cc: Brian Sexton <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 28 May 2018 12:51:09 +0530 (IST)

Hi Team , 

Please take note that agents do not need to send Broker RAG templates for Nikita or Geoffrey anymore. The process has been automated. So please skip this step. Once your agent escalates a Broker RAG to payments, seller support will investigate the case on the seller side. 
Viraat Joshi 

Please stop sending Broker RAG templates as per this update. 

Thanks 

Kind Regards 
Viraat Joshi