Subject: Re: 16769652 ; Broker: US ; Event name: Boston Celtics vs Cleveland Cavaliers - NBA Playoffs 2018 - Conference Final - Game 1 ; Event over: 13 day(s), 18 hours ago
From: Ryan Barello <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 27 May 2018 14:10:15 +0000

Hi,

A link was sent to the buyer on 5/13/18, to redeem these tickets.

viagogo

Ryan

E-Mail: [email-masked]

Phone: (415) -429-1056 ext:  4646

7 days a week 9am EST – 6pm EST

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From: Brian Sexton
Sent: 27 May 2018 10:04:07
To: Ryan Barello
Cc: [email-masked]; [email-masked]
Subject: Fw: 16769652 ; Broker: US ; Event name: Boston Celtics vs Cleveland Cavaliers - NBA Playoffs 2018 - Conference Final - Game 1 ; Event over: 13 day(s), 18 hours ago

Hi Ryan,

Could you give us an update on this when you get a chance?

Kind regards,

Brian

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From: Ashwinee Latchayya <[email-masked]>
Sent: 27 May 2018 14:54
To: Brian Sexton
Cc: Lucas Araujo
Subject: TID: 16769652 ; Broker: US ; Event name: Boston Celtics vs Cleveland Cavaliers - NBA Playoffs 2018 - Conference Final - Game 1 ; Event over: 13 day(s), 18 hours ago

Hi Brian,

Any update on the issue below ?

Thank you,
Ashwinee

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From: "Enrique Carrillo" <[email-masked]>
To: "Brian Sexton" <[email-masked]>
Cc: "Ashwinee Latchayya" <[email-masked]>, "Lucas Araujo" <[email-masked]>
Sent: Thursday, 17 May, 2018 21:56:14
Subject: Re: 16769652 ; Broker: US ; Event name: Boston Celtics vs Cleveland Cavaliers - NBA Playoffs 2018 - Conference Final - Game 1 ; Event over: 3 day(s), 13 hours ago

Hey Ryan,

Can you please look into getting proof?

Thanks,
Enrique
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From: Brian Sexton
Sent: Thursday, May 17, 2018 5:11:55 AM
To: Enrique Carrillo
Cc: [email-masked]; [email-masked]
Subject: Fw: 16769652 ; Broker: US ; Event name: Boston Celtics vs Cleveland Cavaliers - NBA Playoffs 2018 - Conference Final - Game 1 ; Event over: 3 day(s), 13 hours ago

Hi Enrique,

Could we please get proof of transfer for this? The buyer claims they never received the Ticketmaster Mobile tickets.

Kind regards,

Brian

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From: Ashwinee Latchayya <[email-masked]>
Sent: 17 May 2018 09:41
To: Brian Sexton
Cc: Lucas Araujo
Subject: TID: 16769652 ; Broker: US ; Event name: Boston Celtics vs Cleveland Cavaliers - NBA Playoffs 2018 - Conference Final - Game 1 ; Event over: 3 day(s), 13 hours ago

Hi Brian,

The buyer claims that he didn't receive the ticket on ticketmaster account and chasing refund.

Buyer confirmed that he created a ticketmaster account with the email address he used on viagogo.

Can SS team contact Broker US to check whether tickets were correctly transferred?

Thank you,
Ashwinee.