Subject: Re: ID : 15612341 - Eminem - When: 36 day(s), 6 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Lucas Araujo <[email-masked]>
Date: Sun, 27 May 2018 19:29:44 +0530 (IST)

Push back with viagogo guarantee , informing tickets are valid & fake ticket protection 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 27 May, 2018 17:03:05 
Subject: ID : 15612341 - Eminem - When: 36 day(s), 6 hours away 

Hi Ash, 

Here buyer is informing that someone contact her through email informing that hers tickets that she bought on our website were for sale on TRADERA.COM 
Now she is complaining that hers tickets were available for download and she will not be able to get in the venue as the tickets were available to make the download. 
I asked her to provide the proof showing that the tickets were on this website and she said that is not available anymore. 
Then I asked to provide the proof of the email that she received and she did, but all the information is in Swedish. 

Can you flag this case? 

Kind Regards, 
Lucas.