Subject: Fw: Refused at Gate
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>
Cc: Subhojit Hati <[email-masked]>, Kritika Mirchandani <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Sagar Seth <[email-masked]>, Worchuirin M <[email-masked]>, Nikita Griffin <[email-masked]>, Geofrey Hassett <[email-masked]>
Date: Sun, 27 May 2018 13:12:44 +0000

Hi all,

Please take note that agents do not need to send Broker RAG templates for Nikita or Geoffrey anymore. The process has been automated. So please skip this step. Once your agent escalates a Broker RAG to payments, seller support will investigate the case on the seller side.

Please stop sending Broker RAG templates as per this update.

Make sure all of the floor have been informed.

Kind regards,

Brian

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From: Nikita Griffin
Sent: 27 May 2018 14:07
To: Brian Sexton; Geofrey Hassett
Subject: Re: Refused at Gate

Hi Brian,

Can you please advise the agents in India they no longer need to send me the SS template for Rag's as the process has been updated and its done automatically and as soon as it comes into our tool thats when SS agents will investigate.

Kind Regards

Nikita

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