Subject: Re: 2018/05/22, tid 14065438, Proof of Bank Statement , 2018/03/10, italian power seller, Jovanotti , chargeback accepted as refund but partial
From: Ashwinee Latchayya <[email-masked]>
To: Martina Stura <[email-masked]>
Date: Sun, 27 May 2018 11:29:08 +0530 (IST)

Hi Marti, 

Chargeback team confirmed that buyer has been refunded in full, please ask buyer to contact their bank and check again for reurned funds. 

Thank you, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Martina Stura" <[email-masked]> 
Sent: Friday, 25 May, 2018 13:00:42 
Subject: Re: 2018/05/22, tid 14065438, Proof of Bank Statement , 2018/03/10, italian power seller, Jovanotti , chargeback accepted as refund but partial 

Flagged 

From: "Martina Stura" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 22 May, 2018 16:48:15 
Subject: 2018/05/22, tid 14065438, Proof of Bank Statement , 2018/03/10, italian power seller, Jovanotti , chargeback accepted as refund but partial 

Hi Ash, 

buyer is chasing for full refund as we cancelled transaction for chargaback, but she never received ful amount = 742.50 Eur but just : 

"partial amount CB queue 
buyer has to be refunded 360 EUR" 

She never provided proof of bank statement. 

can you please advise? 

Thanks, 
Marti