Subject: Re: 2018/05/22, tid 14065438, Proof of Bank Statement , 2018/03/10, italian power seller, Jovanotti , chargeback accepted as refund but partial
From: Ashwinee Latchayya <[email-masked]>
To: Martina Stura <[email-masked]>
Date: Fri, 25 May 2018 13:00:42 +0530 (IST)

Flagged 

From: "Martina Stura" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 22 May, 2018 16:48:15 
Subject: 2018/05/22, tid 14065438, Proof of Bank Statement , 2018/03/10, italian power seller, Jovanotti , chargeback accepted as refund but partial 

Hi Ash, 

buyer is chasing for full refund as we cancelled transaction for chargaback, but she never received ful amount = 742.50 Eur but just : 

"partial amount CB queue 
buyer has to be refunded 360 EUR" 

She never provided proof of bank statement. 

can you please advise? 

Thanks, 
Marti