Subject: FW: New etix uploaded but not downloaded by the buyer
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Anna Jeanne <[email-masked]>
Date: Mon, 13 May 2019 11:06:28 +0000

Hi all,

Please see this update.

Comms will be released to the agents today or tomorrow.

Kind regards,
Brian

From: Anna Jeanne
Sent: Monday 13 May 2019 12:05
To: CSLeads <[email-masked]>
Subject: New etix uploaded but not downloaded by the buyer

Hi All,

We will shortly introduce a new feature that will inform the agent of the new e-tickets being uploaded against the buyer's order but they were never downloaded by the buyer - please see more information in the attached document.

We are still waiting for the final blurb approval, however we will go ahead and push this feature out to the floor by the EOD today.
We should not see a huge spike in the buyers' email queue as we have put some extra restriction on the Event Date.

We have asked the training team to send a comms to the floor.

Let me know if you have any questions.

Thanks,
Anna