From: Amol Gupta <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Sun, 12 May 2019 01:10:37 -0700 (MST)

The buyer of your sale 20776437 has informed that they would need a Letter of Authorisation to enter the event, we would like to ask if it is possible for you to provide a Letter of Authorisation, so the buyer can enter the event. 

If you are able to provide a Letter of Authorisation, please make sure that the document meets the requirements set out below: 
- The number of the original sale (not the viagogo order ID) together with the name of the company from which you purchased the tickets 
- A copy of your ID 
- A copy of the card used to pay for the original sale (it is acceptable to cover the card number but the last 4 digits must remain visible, as must the name) 
- A copy of the confirmation for the original sale 

Please contact us as soon as possible, informing us of whether or not this is possible.