Subject: RE: EID - 3433297 - Lohengrin - Bayreuther Festspiele 2019 - 18/08/2019 - 16.00 - DE - personalisation
From: Nikolas Su <[email-masked]>
To: Francesco Restelli <[email-masked]>, Brian Sexton <[email-masked]>, Tamara Marjanovic <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, Garima Negi <[email-masked]>
Date: Fri, 10 May 2019 09:55:19 +0000

Hi Francesco,

All 32 events under the category Bayreuther Festspiele have been tagged as personalised without DOB/ no preupload/ Relist Not allowed.

Cheers,
Nikolas Su
EDM APAC Teamlead
Manager: Felix Descamps
Skype: [email-masked]<mailto:[email-masked]>

From: Francesco Restelli
Sent: 10 May 2019 10:26
To: Brian Sexton <[email-masked]>; On-call Data Management <[email-masked]>; Tamara Marjanovic <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>; Garima Negi <[email-masked]>
Subject: RE: EID - 3433297 - Lohengrin - Bayreuther Festspiele 2019 - 18/08/2019 - 16.00 - DE - personalisation

Hi EDM Team

Please tag all the events in the category Bayreuther Festspiele (however double check message online for each) as personalised requesting only names (no DOB) and without high risk (and as per default no pre-upload/oneclick relist)

Thanks

Francesco

From: Brian Sexton
Sent: 09 May 2019 11:04
To: Special Ops Team <[email-masked]<mailto:[email-masked]>>
Cc: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>; Garima Negi <[email-masked]<mailto:[email-masked]>>
Subject: FW: EID - 3433297 - Lohengrin - Bayreuther Festspiele 2019 - 18/08/2019 - 16.00 - DE - personalisation

Hi,

Could someone please check if this event will need to be personalised?

Kind regards,
Brian

From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: Thursday 9 May 2019 06:47
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Garima Negi <[email-masked]<mailto:[email-masked]>>
Subject: EID - 3433297 - Lohengrin - Bayreuther Festspiele 2019 - 18/08/2019 - 16.00 - DE - personalisation

Hi,

With reference to the above EID ; the buyer claims that the event is going to be a personalised one.

After further investigation, we've found out from the official website that the event is indeed going to be personalised.

Can Spec Ops check if this information is correct and take the necessary action if needs be.

Link - https://www.bayreuther-festspiele.de/en/festspiele/news/2018/invoices-for-tickets-to-the-bayreuth-festival-2019/<https://protect-eu.mimecast.com/s/2CIsCGv71sJ8XmYIKmpPu?domain=bayreuther-festspiele.de>

Kind Regards,
Ash

________________________________
From: "Garima Negi" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 9 May, 2019 10:05:52
Subject: 3433297- Fan Seller- Lohengrin - Bayreuther Festspiele 2019- 18/08/2019- personalisation

Hi Ashwinee,

with reference to above TID 21557873, Buyer emailed claiming tickets need to be personalised. I checked website.

Please find link to official website: https://www.bayreuther-festspiele.de/en/festspiele/news/2018/invoices-for-tickets-to-the-bayreuth-festival-2019/<https://protect-eu.mimecast.com/s/2CIsCGv71sJ8XmYIKmpPu?domain=bayreuther-festspiele.de>

Please flag case to Specops to investigate whether event is personalised.

Thank you for your consideration.

Regards,
Garima