Subject: Fwd: TID-21600413, Fan seller,Elton John,06/09/2019 ,Issues claiming tickets
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: "Sumit Subramaniam" <[email-masked]>
Date: Thu, 9 May 2019 22:00:32 -0700 (MST)

Hi Anurag, 

The buyer has provided us with proof of his flashseats and the seller has provided proof of transfer. 

It appears that the buyer has created the Flashseats account after the tickets were transferred and in those cases, we need to explain to the buyer that tickets need to be accepted first only then it will appear on this flash seats account. 

Can you re assign this to a night shift agent to call the US Buyer please. 

Kind Regards, 
Ash 

From: "Sumit Subramaniam" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 10 May, 2019 09:43:27 
Subject: TID-21600413, Fan seller,Elton John,06/09/2019 ,Issues claiming tickets 

Hi Ashwinee, 

Could you please assign the case to any night shift agent. we need to buyer to explain how to claim his tickets. 

Regards, 
Sumit