Subject: Fwd: Phone Status Issue
From: tasuku yamamoto <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 9 May 2019 21:39:54 -0700 (MST)

From: "Mansi Chhabra" <[email-masked]> 
To: "Garima Negi" <[email-masked]>, "Vijender Sharma" <[email-masked]>, "Iram Naz" <[email-masked]>, "Daniel Lupini Ndala" <[email-masked]>, "Tulika Hora" <[email-masked]>, "Monish Rawat" <[email-masked]>, "Yash Sharma" <[email-masked]>, "Amitej Dhar" <[email-masked]>, "amitthakur" <[email-masked]>, "Vipin Rawat" <[email-masked]>, "Valeria Julia" <[email-masked]>, "Sadaf Jamil" <[email-masked]>, "tasuku yamamoto" <[email-masked]>, "Sarthak Joshi" <[email-masked]>, "Amol Gupta" <[email-masked]> 
Cc: "viraat" <[email-masked]> 
Sent: Friday, 26 April, 2019 14:06:39 
Subject: Phone Status Issue 

Hi Team, 

I have noticed that many of the agents put their phone status on emails while they go to eat, to washroom,to guard, to HR etc. But the agents are not supposed to put their status on EMAILS in these cases. 

Whenever you guys are going for 5-10 mins to eat, to washroom,to guard, to HR etc. you are supposed to change your status to PERSONAL instead of changing to EMAILS.If I noticed anybody putting their status on emails unnecessary then they have to have a word with Viraat regarding this. 

Kind Regards, 
Mansi Chhabra