Subject: Fwd: TID: 21617729 / Fan Seller US / BTS / 05/05/2019 19:30
From: Ashwinee Latchayya <[email-masked]>
To: Iram Naz <[email-masked]>
Date: Thu, 9 May 2019 04:46:01 -0700 (MST)

Hi Iram, 

I've investigated the case again and think we should push back here. 

It's the sellers responsibility to manage his listings. 

Kind Regards, 
Ash 

From: "Iram Naz" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 9 May, 2019 11:08:50 
Subject: TID: 21617729 / Fan Seller US / BTS / 05/05/2019 19:30 

Hi Ash, 

With regards TID: 21617729, Seller emailed stating that the viagogo sale was transacted just an hour before the show started, and he was already in the concert venue with a poor internet connection so that he couldn't check the ticket status. 

Seller is requested to refund $50 seller charge. 

Please look into his. 

Kind regards, 
Iram