Subject: TID 21071471 - JP Broker - Yokohama Marinos vs Kobe 18/05/2019 14:00 - Not able to update delivery plan
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: tasuku yamamoto <[email-masked]>
Date: Wed, 8 May 2019 20:34:20 -0700 (MST)

Hi Rebecca, 

The above mentioned TID is part of a redirection chain ; redirection chain started at 21054315 and ended at 21071471. 

The original seller requested a Delivery Plan change from E-tickets to Paper tickets and we're unable to change the DP due to the redirection. 

We've tried escalating to SS to request the seller to ship manually to the final buyer but there was an error due to which the case isn't getting escalated. 

Can SS take a look and request the original seller to ship to the final buyer. 

保美 光宏 
横浜市青葉区荏田町473-4 
2250013 
神奈川県, 
日本 

Kind Regards, 
Ash 

From: "tasuku yamamoto" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 9 May, 2019 06:48:12 
Subject: TID 21071471 - JP Broker - Yokohama Marinos vs Kobe 18/05/2019 14:00 - Not able to update delivery plan 

Hi Ash 

Buyer updated with the delivery address but not able to change the delivery plan as the order is under redirection and original seller JP Broker didn't updated the ticket location. Can you please update the same to SS as I am not able to escalate for getting the error message. 

Regards 
Tasuku