Subject: Fwd: 20025470 / Buyer / W QF1 vs W QF 2 - Rugby / 26/10/2019 / Buyer want refund
From: Ashwinee Latchayya <[email-masked]>
To: Tulika Hora <[email-masked]>
Cc: Gourab Jain <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Wed, 8 May 2019 04:36:42 -0700 (MST)

Hi Tulika, 

Can you take ownership of this case please. 

Kind Regards, 
Ash 

From: "Kritika Mirchandani" <[email-masked]> 
To: "ashwinee" <[email-masked]> 
Cc: "Gourab Jain" <[email-masked]> 
Sent: Wednesday, 8 May, 2019 16:46:34 
Subject: Fwd: 20025470 / Buyer / W QF1 vs W QF 2 - Rugby / 26/10/2019 / Buyer want refund 

Hi Ash, 

Can you please assign this case to any EN Agent. 
Thank you. 

Kind Regards 
Kritika Mirchandani 

From: "Gourab Jain" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Wednesday, 8 May, 2019 14:58:40 
Subject: 20025470 / Buyer / W QF1 vs W QF 2 - Rugby / 26/10/2019 / Buyer want refund 

Hi Kritika, 

As reference to the above TID, buyer wants a refund as the event organiser has confirm that ticket will not be valid. 
Kindly aggange a call for the buyer as the buy has contacted us several times. 

Regards, 
Gourab