Subject: 21045653 - Broker - JP-Yokohama Marinos vs Kobe - 18/05/2019 - seller location not updated
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Sadaf Jamil <[email-masked]>
Date: Wed, 8 May 2019 03:20:53 -0700 (MST)

Hi Rebecca, 

With reference to the above TID ; the seller has requested a delivery plan change from E-ticket to Paper tickets. 

The address has been updated however we've been unable to update the Delivery Plan as the seller has no ticket location address. 

This was escalated to SS team 2 days ago with no revert yet. 

If deem necessary, can this be forwarded to SS team through email. 

Kind Regards, 
Ash 

From: "Sadaf Jamil" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 8 May, 2019 13:49:26 
Subject: 21045653-Broker - JP-Yokohama Marinos vs Kobe 18/05/2019 seller location not updated 

Hi Ash 

With reference to TID 21045653 delivery plan has to be changed as tickets changed from E tickets to P tickets. I am not able to change the DP as seller location is not updated. 
I had escalated the case to seller support 2 days back but still location is not updated. 

Could you please ask SS to ask seller to update the location. 

Thanks 
Sadaf