Subject: TID - 21515798 - Elton John - 15/06/2019- Fan Seller- Buyer not happy with alternate ticket offered
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Latika Rastogi <[email-masked]>
Date: Wed, 8 May 2019 02:01:00 -0700 (MST)

Hi Rebecca, 

Sean has made an offer to the buyer which she has rejected. Sean is aware of this and also following this up according to the cian. 

The buyer called and chasing ticket. Can he perhaps take another look to see if any listing is available. 

Kind Regards, 
Ash 

From: "Latika Rastogi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 8 May, 2019 12:23:14 
Subject: TID- 21515798- Elton John - 15/06/2019- Fan Seller- Buyer not happy with alternate ticket offered 

Hi Ash, 

The issue is that seller was not able to fulfil so we offer alternate tickets to buyer but buyer refused to keep the tickets 

Alternate tickets offered are as follows: 

Therefore we would like to offer you the following tickets: 
Section: 113 

As a reminder, your order was for: 
Section: 116 

As the tickets being offered are a downgrade compared to your original order, we would like to offer you a voucher for the amount of £50. This voucher would be valid for a 
year, from the date it is issued. 

Sean was already dealing with this case. 

Please help me out regarding this issue. 

Thank you for your consideration. 

Thanks & Regards 
Latika