Subject: EID - 3616814 - Disney's The Lion King - 28/09/2019 - 13:00 - Rachadalai Theatre, Bangkok - EDM Error
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Sadaf Jamil <[email-masked]>
Date: Wed, 8 May 2019 01:26:00 -0700 (MST)

Hi Rebecca, 

With reference to the above EID ; the buyer claims that the event is taking place at 14.30 and not 13.00 on September 29th. 

After further investigation, we've found out that there are two shows taking place on September 29th and those are at : 14.30 & 19.30. 

On our website, the event is listed for 13.00 & 14.30 pm. 

Can EDM take a look please. 

Transaction number:21619723 

Event ID: 3616814 

Event Name: Disney's The Lion King 

Event Date: 28/09/2019 13:00 

Geography: Rachadalai Theatre, Bangkok, TH 
Link to event website: https://www.viagogo.com/secure/search?q=Disney%27s+The+Lion+King 
Link to a website confirming the cancellation/postponement/venue change: https://www.thaiticketmajor.com/performance/the-lion-king-2019.html 

Kind Regards, 
Ash 

From: "Sadaf Jamil" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 8 May, 2019 12:41:42 
Subject: 3616814-Power Seller Thailand-Disney's The Lion King 28/09/2019 13:00 Rachadalai Theatre, Bangkok, TH EDM Error 

Hi Ash 

with reference to TID 21619723 buyer informed us that there is no show for 13:00, the actual time is 14:30. 
I have attached the screenshot for your reference. 

Information on Cancelled Event:Actual time of event is 14:30 but on viagogo website its 13:00 

Link to event website: https://www.viagogo.com/secure/search?q=Disney%27s+The+Lion+King 

Link to a website confirming the cancellation/postponement/venue change: https://www.inspirebangkok.com/bangkok/disneys-the-lion-king-at-muangthai-rachadalai-theatre-14th-september-to-13th-october-2019/ 

Thanks 
Sadaf