Subject: 21566679 - Broker NL - UEFA Champions League 2018-19 - Final - 01/06/2019 20:45 - Email bounce case from Viagogo test
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Ribhu Vrat <[email-masked]>
Date: Tue, 7 May 2019 03:49:01 -0700 (MST)

Hi Brian, 

As per your request, we're flagging to check with Francesco whether this can be wrapped up. 

This is a case of email bounce whereby the name on the account comes up as 'Viagogo Test' and it's an HVO. 

Kind Regards, 
Ash 

From: "Ribhu Vrat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 7 May, 2019 15:54:59 
Subject: Fwd: 21566679 - Broker NL - UEFA Champions League 2018-19 - Final - 01/06/2019 20:45 - Email bounce case from Viagogo test 

Hi Ash, 

Any updates on this please. There is a note on the case saying " purchase approved by Tom" . I have consulted Brian about this and he has confirmed we can flag it to him to ask francesco.restelli if we can wrap up the case. 

Thanks and Regards, 
Ribhu 

From: "Ribhu Vrat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, May 6, 2019 3:17:03 PM 
Subject: 21566679 - Broker NL - UEFA Champions League 2018-19 - Final - 01/06/2019 20:45 - Email bounce case from Viagogo test 

Hi Ashwinee, 

With reference to TID: 21566679, there is an order with buyer as viagogo test and the emails are getting bounced. Previous agents as well as myself have tried to call but can't connect. Brian has suggested to flag this to tech team to know more about the order. Can you please go ahead and let the tech team know about this. 

Thanks and Regards, 
Ribhu