Subject: Fwd: TID: 19770172
From: Ashwinee Latchayya <[email-masked]>
To: Edivaldo Manuel Augusto Pereira <[email-masked]>
Cc: Vipin Rawat <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>
Date: Sun, 5 May 2019 03:59:49 -0700 (MST)

Hi Edi, 

As discussed, please find below the case. 
Please mention in your cian that the case was reassigned to you because the previous' agent shift was over. 

Kind Regards 
Ash 

From: "Vipin Rawat" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 5 May, 2019 16:14:05 
Subject: TID: 19770172 

Hi Ash, 

Buyer informed us about the staff of André Rieu gave her 2 tickets in other places, buyer staff considered that buyer left Brazil to see a show in Vienna and event organizers informed about Viagogo is not official, that always does this. We need to call buyer about did anyone scan her tickets or not so could you please flag this case to another PT agent because i am not able to call at my shift. 

Thanks and Regards 
Vipin Rawat